CQI and IRCA certified ISO/IEC 9001:2015 Lead Auditor Training

Course description

Training objectives according to IRCA requirements:

The participants will be able to:

• explain the objective, content, interrelation of the ISO 9000, ISO 9001 and ISO 9004 standards; the auditor roles;
• plan, conduct and close an ISO 19011 standard based audit with the adequate interpretation of the ISO 9001 standard;
• describe the objective of a quality management system;
• explain the 7 quality management principles.

Our course material was developed by our experienced auditors, who have been working in the profession for many years. As a result, they complied the theoretical and practical training materials to reflect real experience as much as possible and to prepare the auditors for unexpected situations too. Our training was developed by highly qualified experts with the aim of sharing knowledge on a professional level and with the purpose of training similarly good professionals, who may become manpower of the profession in demand not only in the domestic market but also abroad.

Methodology

Two-thirds of our training consists of exercises solved in a computer-based way. Prior to the practical tasks, the necessary theoretical knowledge is delivered by the instructors via presentations. Participants will primarily be involved in simulations, in which they can practice teamwork and individual functions. Tasks are built on each other during the course and gradually become more difficult to help the participants in situations they will typically face during real audits. Participants will be able to perform increasingly complex tasks based on their acquired knowledge and experience of previous days. An important part of the training is the opportunity for individual consultation with the trainer at the end of each training day to clarify any questions or issues they might have had during the day.

Course objective

• sharing of up-to-date auditor knowledge;
• developing skills (communication, collaboration, leadership, critical thinking and problem solving);
• getting to the ability of clear identification of conformity, deficiency and development areas between quality management systems and associated standards;
• developing attitudes related to teamwork and independently executed activities

Price

Training fee: 391,000 HUF + 27% VAT; Exam fee: 70,000 HUF + 27% VAT

Duration

40 hours, 5 business days

Prerequisites / qualification

• Completed secondary or higher education.
• Basic quality management knowledge, acquaintance with ISO 9001 standard.
• Conversational or higher proficiency of English (for applying to training in English).
• Advantage: Internal auditor qualification.

The training is recommended for:

• Quality management representatives, quality managers.
• Internal auditors, subcontractor auditors.
• Employees working in quality management responsible for developing and building the system.
• For those who are considering an auditor career.
• For anyone who is passionate about quality.

Topics

Overview:

• Basics and requirements of quality management
• Auditing basics (Implementing and monitoring an audit programme)
• Preparing for the audit: documentation review, audit plan, checklist
• On-site audit activities (opening meeting, identifying nonconformities, questioning techniques, interviewing)
• Closing the audit (closing meeting, audit report)
• Audit follow-up
• Risk assessment

Details:

Day 1
• Basics and requirements of quality management
  • Management systems
  • Principles, concepts
• Auditing the QMS
  • Principles of auditing, audit concepts
• Establishing, implementing and monitoring an audit programme

Day 2
• Preparation and planning of a QMS audit
• Performing review of QMS documented information
• Preparing an audit plan
• Preparing an audit question list

Day 3
• On-site audit activities
• Opening meeting
• Conducting an audit (Clauses 4-6, 7, 9-10 of the ISO 9001 standard)

Day 4
• Conducting an audit (Clause 8 of the ISO 9001 standard)
• Documentation of nonconformities
• Closing meeting

Day 5
• Preparing audit report
• Closing the audit (6.5-6.6 of ISO 19011:2018)
• Audit follow-up
• Tracking of corrective actions
• Risk assessment for the audit process
• Exam

General information

• If you do not have verifiable knowledge of quality management and ISO 9001 basics (internal auditor qualification, working experience in quality management), you will be asked to write a preliminary online placement test. Participation on the course will be permitted based on the test results. This placement test should be written until the end of the week preceding the start of the course.
• Before the start of the training, participants will receive a detailed agenda of the course, examination rules, technical information about the course and a “learning style questionnaire” that can be completed at home. Based on the findings of this survey, you will learn which learning method(s) are expected to be most effective for you during the course.
• In case of absence from the course, the exam cannot be taken.
• Although tasks are primarily to be solved in electronic form (via computers), all the materials and tasks will be made available for the participants in print too.
• Participants will receive a sample test (mock exam) to be completed as homework, but the review of this test will take place during class. This includes a set of tasks that will help a lot to prepare for the exam.
• Following a successful exam, participants will receive an English IRCA registered certificate.